An overview of data protection

General

The following gives a simple overview of what kind of personal information we collect, why we collect them and how we handle your data when you are visiting or using our website. Personal data encompasses anything that could identify you individually. Detailed information appears in the full privacy policy below.

Data collection on our website

Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. Contact information for the operator appears in the legal notice.

How do we collect your data?
Data comes from two sources: information you directly provide (such as contact form entries) and information automatically collected by our systems (technical data like browser type, operating system, and access timestamps).

What do we use your data for?
Data serves two purposes: ensuring proper website functionality and analyzing visitor behaviour patterns.

What rights do you have regarding your data?
You have the right to request information about your stored data at no cost, including its origin, recipients, and collection purpose. You may also request correction, blocking, or deletion. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This occurs primarily through cookies and analytics. The analysis of your surfing behaviour is usually anonymous, encrypted, and pseudonimized, meaning that we will not be able to identify you through this data. You can object to this analysis or opt out of certain tools.

General information and mandatory information

Data protection

The website operators take your personal data protection seriously, handling it confidentially and in compliance with statutory regulations. This policy explains what information is collected, its purposes, and how processing occurs. Note that internet-based data transmission may pose security risks, and complete protection from third-party access isn’t guaranteed.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is the website operator, whose contact information appears in the legal notice. Responsibility involves deciding on data processing purposes and methods.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke consent anytime with future effect through an informal email. Data processed before your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the affected person may file a complaint with the competent regulatory authorities.

Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. Direct transfer to another party occurs only when technically feasible.

Encrypted payments on this website

Payment information is required to process transactions. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. Encrypted communication prevents third parties from reading payment details.

Information, blocking, deletion

You have the right to receive free information about your stored personal data, its origin, recipients, and processing purpose. You also have the right to have your data be corrected, blocked or deleted. Contact the operator via their legal notice for further inquiries.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The operator reserves the right to take legal action against unsolicited advertising.

Data collection on our website

Cookies

Cookies do not harm your computer and do not contain any viruses. These small text files enable better website usability, efficiency, and security. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies persist until you manually delete them.

You can configure your browser to notify you about cookie usage, accept cookies conditionally, reject them entirely, or delete them upon closing. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Art. 6 paragraph 1, letter f of the EU DSGVO/GDPR.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files.” These include browser type and version, operating system, referrer URL, hostname, request timestamp, and IP address. This data isn’t combined with information from other sources.

Processing occurs under Art. 6(1)(f) of the EU GDPR to fulfil contracts or preliminary contract measures.

Contact form

Should you send us questions via contact form on our website, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. Information isn’t shared without permission.

Processing occurs under Art. 6(1)(a) of the EU GDPR based on your consent. You may revoke consent via an informal email. Data processed before we receive your request may still be legally processed.

Data is retained until you request deletion, revoke consent, or the storage purpose no longer applies. Mandatory statutory retention periods remain unaffected.

Processing of data (customer and contract data)

Personal data collection and use occurs only as necessary for establishing or modifying legal relationships. This is based on Art. 6(1)(b) of the EU GDPR for contract fulfilment. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Customer data is deleted after order completion or business relationship termination, subject to legal retention requirements.

Data transmitted when entering into a contract

We transmit personally identifiable data to third parties only to the extent required to fulfil the terms of your contract. This includes delivery companies and payment processors. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Data isn’t disclosed to third parties for advertising without explicit consent. Processing occurs under Art. 6(1)(b) of the EU GDPR.

Analytics and advertising

Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. The service uses cookies stored on your computer to analyze website usage. For this purpose, the information generated by the cookie about the use of this website is stored on our server. IP addresses are anonymized before storage.

Matomo cookies remain on your device until you delete them. Storage is based on Art. 6(1)(f) of the EU GDPR, reflecting the operator’s legitimate interest in analyzing user behaviour for optimization. Generated information isn’t disclosed to third parties. Browser settings can prevent cookie storage, though doing so may mean you will not be able to enjoy the full functionality of this website.

You can disable this feature to store an opt-out cookie preventing Matomo tracking. Deleting cookies removes the opt-out cookie, requiring reactivation upon return.

Newsletter

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. Additional data is collected only voluntarily. This information is used solely for sending requested content and isn’t shared with third parties.

Processing occurs under Art. 6(1)(a) of the EU GDPR with your consent. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. Data processed before revocation may remain legally processed.

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